PRIVACY POLICY

1. Introduction

The 2510 ("The 2510," "we," "us," or "our") is a boutique executive office and coworking space located at 2510 Chew Street, Houston, Texas 77020, in Houston's historic Fifth Ward. We are sponsored by the Fifth Ward Community Redevelopment Corporation (Fifth Ward CRC) and committed to serving entrepreneurs, creatives, nonprofit leaders, and small businesses in our community.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.the2510.com, use our services, book our spaces, or otherwise interact with us. Please read this policy carefully. By using our website or services, you agree to the practices described herein.

2. Information We Collect

2.1 Information You Provide Directly
We collect personal information you voluntarily provide to us, including when you:

• Fill out our contact form on our website

• Book a space, private office, conference room, podcast studio, or hot desk

• Schedule a tour (in-person or virtual)

• Create a member account or sign a membership agreement

• Subscribe to newsletters or marketing communications

• Communicate with us by phone, email, or in person
   

The types of information collected may include:

• Full name

• Email address

• Phone number

• Business name and type

• Billing and payment information

• Inquiry details and correspondence

2.2 Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies, log files, and similar tracking technologies, including:

• IP address and approximate geographic location

• Browser type and version

• Device type and operating system

• Pages visited and time spent on each page

• Referring website or source

• Clickstream data and interaction patterns

2.3 Information from Third Parties
Our website is built on a digital platform, which may collect additional technical and analytics data on our behalf. We may also receive information from third-party booking or payment processors used to facilitate reservations and transactions. Any data received from third parties is handled in accordance with this Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process bookings, memberships, and transactions for our spaces and services

• To respond to your inquiries, schedule tours, and provide customer support

• To send transactional communications such as booking confirmations and reminders

• To send marketing and promotional communications (where you have opted in)

• To improve and optimize our website, services, and offerings

• To comply with legal obligations and enforce our terms and policies to administer and maintain member accounts and agreements

• To support our mission of community development in Houston's Fifth Ward

• To analyze website usage and trends to better serve our community

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

4.1 Service Providers
We may share your information with trusted third-party vendors and service providers who assist us in operating our website, processing payments, managing bookings, sending communications, and delivering our services. These parties are contractually obligated to use your information only as directed by us and in accordance with this policy.

4.2 Sponsoring and Funding Organizations
As a project supported by the Fifth Ward Community Redevelopment Corporation (Fifth Ward CRC), the Economic Development Administration, the City of Houston Housing and Community Development Department, and BCL of Texas, we may share aggregate, anonymized data with these organizations for reporting and community development purposes. We will not share personally identifiable information with these entities without your consent.

4.3 Legal Requirements
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website if such a change occurs.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences; however, disabling cookies may affect the functionality of certain features on our website. We may use analytics tools (such as Google Analytics) that collect anonymized data about how visitors interact with our website. This helps us improve our content and services.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain our business relationship with you, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data transmission (SSL/TLS encryption), access controls, and regular security assessments. 

 

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You share your information at your own risk.

8. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information, subject to legal retention requirements

• Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly

• Data Portability: Request your data in a portable format where technically feasible

• To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

• Restriction: Request that we limit how we use your information in certain circumstances

9. Texas Residents

As a Texas-based organization, we comply with applicable Texas privacy laws. Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA), including the right to know what personal data we process, to correct inaccuracies, to delete personal data, and to opt out of the processing of sensitive personal data. To submit a request under applicable Texas law, please contact us as described in Section 11.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites, including the Fifth Ward CRC website (fifthwardcrc.org) and media outlets that have covered our community impact. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or a prominent notice on our website. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: 
The 2510
2510 Chew Street Houston, Texas 77020
Email: info@the2510.com 
Phone: 713-674-0175
Website: www.the2510.com

The 2510 is sponsored by Fifth Ward Community Redevelopment Corporation and supported by the Economic Development Administration, City of Houston Housing and Community Development Department, and BCL of Texas.

© 2026 by The 2510. All Rights Reserved.  |  www.the2510.com